Frequently asked questions
Clear answers before you start.
Use this page to prepare a custom headscarf, bandana or neck gaiter brief. When a detail is specific to your product, send the requirement and we will review it with the proposed construction.
Send your requirementsBased in Shenzhen
8,000 m2Production, inspection and packing facility for custom textile accessories.Explore the factoryProducts and customization
Which custom headwear products can you make?
We focus on custom headscarves, square scarves, bandanas and neck gaiters. The starting brief should state the intended product application, finished size, fabric direction, artwork and target quantity so the suitable construction can be reviewed.
Can you make a product from our reference sample or concept?
Yes. A reference sample, sketch or product link can help communicate the desired direction. The final recommendation still needs a written brief covering material, dimensions, print placement, edge treatment, labels and packing so the sample can be evaluated consistently.
What fabric should we choose?
Choose from the intended use first. A fashion scarf may prioritize drape and surface character; a classic bandana may prioritize a natural hand; an active neck gaiter may prioritize stretch and breathability. A physical swatch or sample is the best way to confirm the decision.
Artwork, color and sampling
What artwork files should we send?
Editable vector artwork is generally most useful for logos, type and line graphics. High-resolution raster files may work for photographic artwork when supplied at the intended print size. Include a PDF reference and tell us which elements, colors and positions are critical.
Can you match our brand colors?
A screen display is not a final textile color standard. For critical colors, provide a recognized color reference or an approved physical reference. The selected fabric, print process and base color should then be reviewed in a physical sample.
Do we need to approve a sample before bulk production?
For a custom program, sample approval is strongly recommended. It is the point to check material, hand feel, print appearance, dimensions, edge finish, labels and packing. The approved sample and artwork revision then become the reference for production and shipment inspection.
Order planning and quality
What is the minimum order quantity?
MOQ depends on the product construction, fabric, print route, number of designs, finishing and packing requirements. Send your quantity by design and product brief for a project-specific recommendation rather than relying on a generic MOQ.
How long does production take?
Timing depends on artwork readiness, sample approval, material availability, quantity, finishing, packing and shipping arrangement. The most reliable schedule starts with an in-hands date, then works backwards through the approval and production decisions.
What quality checks can be included?
Checks should match the actual product risks. Common review points include measurements, workmanship, print placement, shade against an approved reference, labels, packing and carton marks. If a specific performance test is needed, agree the method and acceptance point before production.
Can we arrange a shipment inspection?
Yes. A shipment inspection should follow the approved sample and written purchase requirements. It can include individual product checks as well as packed-unit, assortment and carton-mark verification before release.
Factory, packing and communication
Where is your factory located?
Scarflo operates from Shenzhen, China, with an 8,000 m2 production facility supporting sampling, printing, inspection and packing for custom textile accessory programs.
Can you support private-label packaging?
Packaging can be part of the production brief: labels, hangtags, belly bands, individual bags, inserts and carton marks should be defined before sampling where possible. A simple packing visual is useful when presentation matters.
Can you provide compliance or certification documents?
We do not publish unverified certificate claims. If your order requires a particular document, test report or factory file, state the destination market and requirement during inquiry so availability can be checked against the final program.
What should we send to request a quotation?
Send the product use case, target quantity per design, size, fabric preferences, artwork status, packing needs, delivery country and target date. If some details are undecided, identify the priorities so the quotation can show what is confirmed and what needs sampling.
Still deciding?
Turn open questions into a usable production brief.
Share your artwork, quantity and product application. We will help identify the next practical sampling step.